Since its inception, the Bennu Group has been providing thought leadership to businesses worldwide. Here you will find some of our newest featured articles, as well as an abundance of previously published works.

Get our Free Whitepaper on “Creating and Delivering Customer Satisfaction in the 21st Century”

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Get our Free Whitepaper on “Reducing Costs - Identifying and Eliminating the Causes of Work”

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Get our Free Whitepaper on “Increasing Revenue in a Customer Driven Market”

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There are 18 files, weighing 30.6 MiB with 9,261 hits in total.

Displaying 1 to 18 of 18 files.

General

  IQPC Fall BPM Summit Brochure
» 1.3 MiB - 18 hits - June 25, 2008
Brochure for the Fall IQPC BPM Summit to be held October 27 - 30 in Las Vegas

  ReducingCosts.pdf
» 53.5 KiB - 50 hits - May 24, 2008
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Reducing Costs - Identifying and Eliminating Causes of Work

  IncreasingRevenue.pdf
» 249.4 KiB - 27 hits - May 24, 2008
You need to be a registered user to download this file.
Increasing Revenue in a Customer Driven Economy

  CustomerSatisfaction.pdf
» 69.7 KiB - 57 hits - May 24, 2008
You need to be a registered user to download this file.
Creating and Delivering Customer Satisfaction in the 21st Century.

  Advanced BPM Two CPP workshop
» 1 MiB - 266 hits - May 1, 2008
Brochure overviewing the TWO day workshop leading to Certified Process Professional (CPP). Hands-on toolkit supported by online resources - full access to Bennu Group network and resources, latest case-studies, templates, tools and CPP closed user group.

  Process Excellence Summit 2008 Presentation
» 14.7 MiB - 51 hits - April 20, 2008
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Process Excellence Summit 2008 presentation by Steve Towers

  BPM Interview
» 123.3 KiB - 120 hits - February 27, 2008
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Terry Schurter, Bennu Group CEO, was recently interviewed regarding his insights and opinions on the state of BPM

  Embedded Controls - Inside-Out Artifacts
» 51.8 KiB - 660 hits - January 18, 2008
Embedded Controls: the Inside-Out Artifacts - Are they stopping you from achieving that next level of business success? Here is a categorical list of embedded controls that are often stymieing efforts to achieve process optimization.

  Bennu Group Partnership Overview
» 534.1 KiB - 1,499 hits - December 4, 2007
Document outlining the advantages and benefits of partnering with the Bennu Group network

  Balanced Scorecard & Strategy Maps
» 2.1 MiB - 815 hits - December 1, 2007
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A presentation (30+ slides) based on recent research outlining (1) what limits BSC success (2) how we can ensure our Scorecards and Strategy Maps achieve great results, and (3) what we need to do to ensure ongoing organization success - perhaps establishing an office of strategy management. Originally presented at the Balanced Scorecard Masters in Arlington, VA, November 2007.

  Lean and Six Sigma
» 1 MiB - 283 hits - November 21, 2007
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BT's story of merging Lean and Six Sigma

  SCO Best Practices
» 1.4 MiB - 1,231 hits - October 24, 2007
Overview of 'Alignment to the Customer' delivered on the World Conference Tour by Steve Towers & Terry Schurter in October 2007. A dozen slides featuring the key themes with suggestions and points for best practice.

  Whitepaper - The HerculesX Business Approach
» 144.6 KiB - 2,180 hits - October 19, 2007
This is the introductory paper on Hercules X, the comprehensive Business Approach behind creating true customer alignment and the elimination of Causes of Work.

  21st Century Enterprise Architecture
» 4 MiB - 612 hits - September 4, 2007
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Presentation on Enterprise Architecture given by Terry Schurter at the Eller School of Business, University of Arizona in August 2007

  CEM Audit Exercise
» 121.1 KiB - 196 hits - August 19, 2007
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CEM (Customer Expectation Management) Audit tool

  How SCOs Change Our Work
» 2.9 MiB - 234 hits - August 9, 2007
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PowerPoint presentation on: How Successful Customer Outcomes Fundamentally Change the Shape of our Work

  CEMM The Next Big Thing
» 123.5 KiB - 591 hits - July 5, 2007
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Whitepaper from Bennu Group CEO Terry Schurter on the disconnect between creating true agility and sustainable improvement under current practices and how CEMM fills that gaping hole.

  CEM EA Model
» 800.5 KiB - 371 hits - July 5, 2007
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CEM Enterprise Architecture Model Presentation

This entry was posted on Tuesday, July 3rd, 2007 at 8:28 am and is filed under World News. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.